Terms of service

I. General Terms and Conditions

§ 1 Basic Provisions

  1. The following terms and conditions apply to all contracts concluded with us as the seller (Ehret & Müller GbR) via the website https://devaque.com/, unless otherwise agreed. Any of your own terms and conditions are expressly rejected unless otherwise agreed.

  2. A "consumer" is any natural person who enters into a legal transaction for purposes that predominantly are outside their trade, business, or profession. An "entrepreneur" is any natural or legal person or partnership with legal capacity who, when entering into a legal transaction, acts in the exercise of their commercial or independent professional activity.

§ 2 Conclusion of the Contract

  1. The subject of the contract is the sale of goods.

  2. By listing a product on our website, we make a binding offer to conclude a contract for that item under the terms stated in the product description.

  3. The contract is concluded through the online shopping cart system as follows:

    • The goods intended for purchase are placed in the "shopping cart." You can view and make changes to your shopping cart at any time via the corresponding button in the navigation bar.

    • After clicking the "Checkout" or similarly labeled button and entering your personal data, shipping, and payment information, a summary of your order will be displayed.

    If you select an instant payment method (e.g., PayPal (Express/Plus/Checkout), Amazon Pay, Sofort), you will either be redirected to the order summary page on our shop or to the payment provider’s website. After completing payment details there, you will either be shown the order summary again or redirected to our shop.

    Before submitting your order, you can review and change your information or cancel the process using the browser’s "Back" function.

    • By submitting the order via the corresponding button (e.g., "Buy Now", "Pay Now", or similar), you accept the offer in a legally binding manner, and the contract is concluded.

  4. Order processing and communication are carried out via email in part automatically. You are responsible for ensuring that the email address provided is correct and that the receipt of emails is technically ensured (especially not blocked by spam filters).

§ 3 Special Agreements on Payment Methods

1. Payment via Klarna
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the following payment options. Payments are made directly to Klarna:

Use of Klarna’s payment methods may require a positive credit check. We transmit your data to Klarna for this purpose during the ordering process. Only the payment options permitted based on the results will be shown to you.

Further Klarna information and terms can be found at:
https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/user
https://www.klarna.com/de/

2. Payment via PayPal / PayPal Checkout
If you choose a payment method offered via PayPal, the transaction will be processed by PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22–24 Boulevard Royal, L-2449 Luxembourg.
Available PayPal methods will be shown during checkout. PayPal may use additional payment service providers; you will be informed separately if specific terms apply.

More info: https://www.paypal.com/de/webapps/mpp/ua/legalhub-full

§ 4 Right of Retention, Retention of Title

  1. You may exercise a right of retention only if your claim arises from the same contractual relationship.

  2. Goods remain our property until full payment has been received.

§ 5 Warranty

  1. Statutory warranty rights apply.

  2. Consumers are requested to check goods immediately upon delivery for completeness, visible defects, and transport damage, and to notify us and the carrier promptly. Failure to do so does not affect your statutory warranty rights.

  3. If a product deviates from the objective requirements, this is only considered agreed if we informed you prior to the purchase and the deviation was expressly agreed separately.

§ 6 Governing Law

  1. German law applies. For consumers, this applies only insofar as it does not restrict any mandatory protective provisions of the consumer’s country of habitual residence.

  2. The provisions of the UN Sales Convention (CISG) do not apply.

II. Customer Information

1. Seller Identity

Ehret & Müller GbR
Sendelbachstraße 10
96148 Baunach
Germany
Phone: +49 163 4702548
Email: devaque.clo@gmail.com

Alternative Dispute Resolution:
The European Commission provides a platform for online dispute resolution (ODR):
https://ec.europa.eu/odr

We are neither willing nor obliged to participate in dispute resolution procedures before consumer arbitration boards.

2. Information on the Conclusion of the Contract
The technical steps for concluding a contract, the actual conclusion, and correction options are described in the section “Conclusion of the Contract” of our Terms and Conditions.

3. Contract Language and Storage
3.1. The contract language is German.
3.2. The full text of the contract is not stored by us. Before placing the order, the contract data can be printed or saved electronically using your browser’s print function. After your order is received, you will receive the order data, legally required information, and our terms and conditions by email.

4. Main Characteristics of Goods or Services
Essential features of goods and/or services are listed in each product description.

5. Prices and Payment Terms
5.1. All prices include all applicable taxes and charges.
5.2. Shipping costs are not included in the purchase price unless explicitly stated and are displayed during checkout.
5.3. If the delivery is to an EU country and the payment is made from outside the EU, any transaction or currency fees must be borne by you.
5.4. Available payment methods are listed in the product listing or checkout.
5.5. Unless otherwise stated, payment is due immediately after the contract is concluded.

6. Delivery Terms
6.1. Delivery terms, delivery times, and possible delivery restrictions are stated on the relevant pages of our website or in the product listing.
6.2. For consumers, the risk of accidental loss or deterioration of the goods during shipment passes to the buyer only upon delivery—regardless of whether the shipment is insured—unless a carrier was chosen by the buyer independently.

7. Legal Warranty Rights
Warranty rights are governed by the “Warranty” section of our General Terms and Conditions (Part I).

Last updated: October 22, 2024